What should I include in an email to the class teacher about name-calling? 

Parenting Perspective 

When your child tells you they have been called names at school, it can stir a deep sense of concern. You want to protect them, but you also need to ensure that the school responds appropriately. A well-written email to the class teacher can make a significant difference. It sets the tone for a constructive dialogue, shows your commitment to partnership, and provides the clarity a teacher needs in order to act. The key is to remain calm, factual, and focused on solutions, not on blame. 

Begin with a Calm and Collaborative Tone 

Start your email by briefly explaining why you are writing, without leading with anger or accusation. For example: ‘Dear [Teacher’s Name], I am writing to you to share a concern that my child, [Child’s Name], has raised about some name-calling incidents in class. I wanted to bring this to your attention so that we can work together to ensure a safe and respectful environment for all the students.’ 

This gentle but firm opening shows respect for the teacher’s position while making your concern clear. It invites collaboration rather than defensiveness. 

Describe What Happened Factually 

Stick to the verifiable details of what your child has reported, including when it happened and what the impact was. It is best to avoid vague words like ‘constantly’ or ‘everyone,’ as these are difficult to act upon. Instead, note the specifics: ‘On Monday during break time, two classmates called [Child’s Name] “…” several times while others laughed. My child said they felt embarrassed and did not want to return to the playground afterwards.’ 

It is usually best to include only one or two clear examples. Teachers can respond more effectively to concise accounts that they can investigate quickly. 

Explain the Emotional Impact 

Help the teacher to understand how this behaviour is affecting your child’s confidence or learning. For instance: ‘Since these incidents, my child has seemed quieter and less eager to go to school. I am concerned this may affect their participation in class.’ This helps to frame the issue not just as a disciplinary matter, but as one of student wellbeing. 

State Your Hopes, Not Your Demands 

Instead of telling the teacher what to do, you should express what you hope will happen next. You might write: ‘I would appreciate it if you could keep an eye out during breaks and perhaps remind the class about the importance of kindness. Please let me know if there are any steps we can take at home to support this effort.’ This language communicates trust and a spirit of teamwork. 

Mention Your Documentation if Necessary 

If the name-calling has happened repeatedly, you can mention that you have been keeping brief notes: ‘I have been noting down when these incidents occur in case it helps to identify any patterns.’ This signals that you are organised and consistent, which adds to your credibility. You should only attach a summary if the issue is ongoing and has been documented clearly. 

End with Gratitude and Professionalism 

Always close your email warmly. You can end with: ‘Thank you for taking the time to read this and for all the care you show to your students. I really appreciate your support in helping my child to feel safe and confident at school.’ 

If you do not receive a response within a few days, it is appropriate to follow up politely. Through this steady, respectful approach, you demonstrate both firmness and fairness, values that your child will internalise by watching you. 

Spiritual Insight 

Addressing name-calling through measured and thoughtful communication is a reflection of one of Islam’s central teachings: to stand for justice with dignity and compassion. It is not only about defending your child, but also about modelling the prophetic character in the face of hurt. 

Speaking with Justice in the Noble Quran 

Allah Almighty states in the noble Quran at Surah Al Maaidah (5), Verse 8: 

‘You who are believers, become steadfast (in your devotion) to Allah (Almighty), corroborating all of that which is just; and never let your hatred of any nation prevent you from being just, – let justice prevail…’ 

This reminds us that our pursuit of justice must always be paired with fairness. Writing to the school in a calm and truthful manner honours this balance. It transforms your concern into a moral act, ensuring that your advocacy remains rooted in sincerity and respect. 

Kindness and Restraint in the Teachings of the Holy Prophet Muhammad ﷺ 

It is recorded in Sahih Muslim, Hadith 2594, that the holy Prophet Muhammad ﷺ said: 

‘Verily, gentleness is not in anything but that it adorns it, and it is not removed from anything but that it disgraces it.’ 

This teaches us that kindness enhances every action, including the act of standing up for your child. When you address the teacher with both grace and firmness, you are modelling to your child that strength and respect can coexist beautifully. 

By writing a thoughtful email, you are showing your child that seeking justice does not require harshness; it requires clarity, patience, and dignity. You are also strengthening your relationship with the school, ensuring that they see you as an ally in nurturing a culture of respect. 

Most importantly, you are teaching your child that words have power, both the cruel ones that wound and the calm ones that can bring about healing. Through your example, they can learn that advocating for fairness can be done with grace, guided by faith, and anchored in the values that Allah Almighty loves most: truth, compassion, and courage.