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How do I explain that tone and kindness matter, even when typing? 

Parenting Perspective 

Children and teenagers often assume that because messages are just words on a screen, the tone behind them does not matter. However, typed words can often sound harsher than intended without the context of facial expressions or a gentle voice. Teaching them that kindness must be intentionally conveyed in digital communication is essential for preventing misunderstandings and maintaining strong relationships. 

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Explain the Power of Words Online 

Have a direct conversation with your child about how written messages are perceived. You could say, ‘When you type a message, people can only read the words; they cannot see your smile or hear your friendly tone. That is why we need to make an extra effort to put kindness into what we write.’ Use simple comparisons, such as the difference between receiving a message that says ‘Fine.’ versus one that says ‘That’s fine, thank you!’, to show how a few extra words can completely change the meaning. 

Encourage Adding Warmth 

Suggest small and simple ways for them to show gentleness and respect in their messages. This could include using proper greetings like ‘Assalamu Alaikum’, polite closings such as ‘JazakAllahu Khair’, or including positive words like ‘please’ and ‘thank you’. These small additions can carry the warmth and sincerity that tone of voice would normally provide in a face-to-face conversation. 

Practise Together 

You can improve their awareness by occasionally reviewing sample messages with them. Ask your child how they would feel if they received a certain type of message. This practical exercise helps them to see for themselves how a little bit of kindness and thought can transform a simple written message into a gesture of respect. 

Spiritual Insight 

Islam constantly reminds us that every word carries weight, whether it is spoken or written, and that believers are divinely instructed to always choose the best and kindest words. 

The Command to Speak What is Best 

The Quran commands believers to be mindful of their speech, as poorly chosen words can be exploited by Satan to create discord and enmity between people. 

Allah Almighty states in the noble Quran at Surah Al Israa (17), Verses 53: 

And informed My servants that they should speak in only the politest manner (when they speak to the extremists in disbelief); indeed, Satan is (always ready for) infusing anarchy between them, as indeed, Satan is the most visible enemy for mankind. 

The Perfection of Faith Through Character 

The prophetic tradition teaches that a person’s faith is perfected through their character, and a central pillar of good character is kindness in all forms of communication. 

It is recorded in Jami Tirmidhi, Hadith 1162, that the holy Prophet Muhammad ﷺ said: 

‘The most complete of the believers in faith is the one with the best character, and the best of you are those who are best to their women.’ 

By teaching your child that their tone and kindness matter even when typing, you are connecting their online behaviour directly to their faith. They will learn that respectful words, whether spoken or written, are a form of charity (sadaqah) and a direct reflection of noble Islamic character. 

Click below to discover meaningful books that nurture strong values in your child and support you on your parenting journey

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